Frequently Asked Questions

Answers to common questions about Die Hard.

Giveaways

How tokens, levels, and giveaways work.

Your path to giveaways

  1. Activities
  2. Points
  3. Levels
  4. Tokens
  5. Giveaways
How do giveaways work?

Use your tokens to enter an active giveaway. Earn points by completing activities in Die Hard, and receive tokens each time you reach a new level. Check your level progression to see how many points you need to reach your next level.

Activities include anything in the app that earns points, such as logging games, attending games live, posting on the social feed, making correct predictions, or answering trivia. Check the Point System to see how many points each activity earns.

The app randomly selects a winning ticket from all eligible entries. Once the draw ends, you can view your ticket number alongside the winning ticket number. The app will clearly tell you whether you won.

  1. Activities
  2. Points
  3. Levels
  4. Tokens
  5. Giveaways
How do I get more tokens?

Earn more tokens by reaching new levels. Complete activities in Die Hard to earn points and progress toward your next level.

Check the Point System to see how many points each activity earns, and view your level progression to see how many points you need to reach your next level.

All Die Hard tokens are currently universal across fandoms. For example, tokens earned through your NFL fandom can also be used to enter NBA giveaways.

How often can I enter giveaways?

You can enter as many active giveaways as you’re eligible for, as long as you have enough tokens for each entry. Giveaways may be specific to a league or fandom, or open app-wide.

Each giveaway shows its eligibility requirements and token cost. Keep completing activities and reaching new levels to build your token balance so you’re ready to participate.

How do I claim my prize?

Before claiming your prize, you’ll be asked to confirm your email address so we can send your prize or delivery instructions to the right place. Delivery varies by prize, and Die Hard admins will contact you if they need any additional information.

Be sure to check your spam or junk folder in case your prize transfer or delivery email ends up there.

What if I need help with a giveaway?

Need help with a giveaway? Contact Die Hard Support at any time by emailing support@diehardapp.com.

Still have a question? Email support@diehardapp.com.